Thinking Like a Boss
I'm trying to be sympathetic to this person, but looking at the situation as a boss, I would have come to the exact same conclusion as the boss did. Each time I try to point out 'well, why did you do this?' or 'you know, they aren't psychic-how can someone fix what they don't know is broken?', I got more excuses and blame on someone who didn't cause the situation.
If it keeps up, I will have to say, if I was the boss, I would have fired you, too-and here's why. I really don't want to, but I'm getting tired of hearing the blame game, especially since the blame rests solely on the person dishing it out.