Monday, February 22, 2010

Hey, Toshiba!

Sooooo...

Apparently, Toshiba no longer allows Electronics World to do warranty repairs for the big box retailers. Now, the machines have to be sent out.

With a one to two week turnaround.

And they wipe out hard drives on all machines that come in for servicing-whether they need it or not. I found this out with NINETEEN minutes of battery life left on my machine. I don't know of any hardware backup that works that quickly, either.

The machine was sent off this morning with a couple of notes attached.


Toshiba, if a machine is coming in for issues that have nothing to do with the hard drive, why would you scrub it?

I'm holding my breath until the machine comes back...

6 People talked back:

LceeL said...

I hope you have a backup.

Bob said...

Back-up, back-up, back-up

Suzanne said...

You're both right. Until recently, the finances did not allow for an external drive. Running hither, thither and yon for someone else's move put it further down the list. Ugh.

Altec said...

I just bought a 500GB Seagate expansion drive at Target for $52.00. Target is putting these drives on close-out to make room for the new 1TB Seagate expansion drives.

It sounds like a good time for me to make a backup of my hard drive!

Suzanne said...

Thanks for that info! That's a good deal and Seagates have been fairly stable. On the to do list for this week...

Altec said...

That deal that I got on the Seagate expansion drive was a store manager special so it may not be available in your area.