Apparently, Toshiba no longer allows Electronics World to do warranty repairs for the big box retailers. Now, the machines have to be sent out.
With a one to two week turnaround.
And they wipe out hard drives on all machines that come in for servicing-whether they need it or not. I found this out with NINETEEN minutes of battery life left on my machine. I don't know of any hardware backup that works that quickly, either.
The machine was sent off this morning with a couple of notes attached.
Toshiba, if a machine is coming in for issues that have nothing to do with the hard drive, why would you scrub it?
I'm holding my breath until the machine comes back...