Grrrr!
Lots to be annoyed about, let's see what you think. First up, I paid the phone/cable/internet bill online on August 3rd. All of the info is saved into my online profile, so I know it's correct. Funds were in the account (with plenty to spare at that time). I get a confirmation email that they received the payment, but they never deduct it from my account. This week, internet is shut off-they say they never received payment. I look it up (love online banking) and see that they never took the money. Hmmmm. I call and spend two hours in hold hell, transferred to another person hell, getting people who don't understand why I got transferred to them hell and then back to the original department hell. I spend 1.5 hours on the phone, only to get disconnected. Call back and start over. I vent my spleen at the first person, then apologize. I'm transferred AGAIN, and I tell that woman from the get go why I'm being such a bitcch. She's good, she takes my cell n...