Thinking Like a Boss

Right now, it means that someone is venting at me for a situation that they've put themselves into and I'm losing patience. It was a stupid mistake, one that could have been avoided, one that has been repeated all too often-but this time, it had a different outcome.

I'm trying to be sympathetic to this person, but looking at the situation as a boss, I would have come to the exact same conclusion as the boss did. Each time I try to point out 'well, why did you do this?' or 'you know, they aren't psychic-how can someone fix what they don't know is broken?', I got more excuses and blame on someone who didn't cause the situation.

If it keeps up, I will have to say, if I was the boss, I would have fired you, too-and here's why. I really don't want to, but I'm getting tired of hearing the blame game, especially since the blame rests solely on the person dishing it out.